The classical management tools are information, target agreements, delegation, control, feedback, and staff development.

The personnel development unit can make uniform, formalized methods or tools available to management that will support them in their leadership tasks. Some of those methods are, for instance, uniform assessment criteria, competence profiles (on which formalized feedback or assessment interviews are based), target agreements and benefit schemes, career paths, and/or a process and criteria for coaching (e.g. the manager monitors the staff member during a sales pitch and gives her feedback afterwards – we call this "side by side").

Additional information